1. Information We Collect
We collect the following information to provide our services:
- Phone Number: Your WhatsApp number for account creation and communication
- Payment Information: Transaction details (we don't store card details)
- Usage Data: Class attendance and access patterns
- Device Information: Basic device fingerprinting for security
2. How We Use Your Information
Your information is used to:
- Create and manage your account
- Send class notifications via WhatsApp
- Process payments and maintain records
- Provide customer support
- Improve our services
- Ensure platform security
3. WhatsApp Communication
By providing your WhatsApp number, you consent to receive:
- Class announcements and links
- Payment confirmations
- Account-related notifications
- Support messages when requested
You can stop receiving messages by contacting support.
4. Data Security
We implement appropriate security measures to protect your information:
- Encrypted connections (HTTPS)
- Secure password hashing
- Single-device session control
- Regular security updates
5. Data Sharing
We do not sell or rent your personal information. We may share data with:
- Payment Processors: Razorpay for payment processing
- Service Providers: Third parties that help us operate the platform
- Legal Requirements: When required by law
6. Data Retention
We retain your information as long as your account is active or as needed to provide services. Payment records are kept as required by law.
7. Your Rights
You have the right to:
- Access your personal information
- Request corrections to your data
- Request deletion of your account
- Opt-out of promotional communications
8. Cookies
We use session cookies to maintain your login state. These are essential for the platform to function and are deleted when you log out or after inactivity.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
11. Contact Us
For questions about this Privacy Policy or your data, please contact us:
Phone: +91 9980302641
Hours: Monday-Saturday, 9 AM - 6 PM